ALL ORDERS HAVE AN AVERAGE 3-5 BUSINESS DAY HANDLING TIME.
WHILE SOME ORDERS MAY SHIP WITHIN 1-2 DAYS, THE USUAL DELAY TO RECEIVE TRACKING IS 3-5 BUSINESS DAYS.
THE SHIPPING TIMES BELOW ARE THE TIME IT WILL TAKE TO ARRIVE ONCE IT IS MARKED AS PICKED UP BY THE CARRIER NOT FROM WHEN YOU PLACED THE ORDER!
Domestic shipments within the USA
(including Puerto Rico and US Territories)
RL Economy* (5-12 business days): your package will ship using one of our three economy shipping partners.
This is a best-effort service and times below are estimates not guarantees!
– ShipX Logistics
– Amazon Logistics
– Sendle Saver
RL Standard (3-7 business days): We will ship your package via the provider with the fastest estimated delivery from the following carriers
– UPS SurePost
– FedEx SmartPost
– FedEx Express Saver
– UPS 3-Day Saver
– USPS Priority Mail (Used for P.O. Boxes, HI / AK, and APO/FBO/DPO Only)
RL Expedited (2-3 Business Days): We will ship your package via the provider with the fastest estimated delivery from the following carriers
– FedEx 2-Day Express
– UPS 2-3 Day Air
– Sendle 3 Day Guaranteed++
RL Expedited Plus (1-2 Business Days): When you need it right away. Your package ships using an “next-business day” carrier.
– FedEx Overnight
– UPS Next-Day Air Saver
– Sendle 2 Day Guaranteed++
*Please note, not all options are available to all states! There are certain zip codes that are blocked due to high-crime and/or package theft and these “economy” and “tandard” options will NOT deliver to these areas and they may be shown as “unavailable”.
++Sendle “Guaranteed” delivery is a shipping “money-back” service in where an claim can be filed by Rabbit-Labs on behalf of a customer to receive a refund on the shipping costs if the carrier is unable to deliver by the Guaranteed delivery date provided when tracking is generated. you can read more about this service here: https://support.sendle.com/hc/en-us/articles/360002445891-Sendle-s-3-Day-Guaranteed-Terms-and-Conditions
International Shipments Outside the USA:
We ship to almost anywhere! The list of countries we don’t ship to, is much shorter than the countries we do ship to!
Countries we do NOT ship to: Belarus, Central African Republic, China, Comoros, Cuba, Equatorial Guinea, Falkland Islands, Guinea-Bissau, Iran, Kiribati, Mayotte, Myanmar, Nauru, Niue, North Korea, Russia, Sao Tome and Principe, Saint Helena, Saint Pierre and Miquelon, Sierra Leone, Solomon Islands, Somalia, South Sudan, Sudan, Syria, Tajikistan, Tokelau, Turkmenistan, Tuvalu, Turkey, Venezuela, Yemen.
Due to the ongoing conflict in Ukraine, there are certain Russian occupied regions that we do NOT ship to. These change often and regularly – orders to these regions will be canceled and refunded.
All shipment times indicated below are estimates based on Historical data, and not guarantees of any kind!
RL International Economy : your package will ship using a low-cost Economy shipping option.
This is a best-effort service and times below are estimates not guarantees!
– Aramex International Express** (7-14 Business Days) – Preferred – Great Tracking
– GlobalPost (5-21 Business Days) – Limited Tracking
– USPS International First Class (20-30 Business Days) – Limited Tracking
– OrangeDS – (12-25 Business Days) – Standard Tracking
– Passport – (15-40 Business Days) – Great Tracking
– APG (Australia Only) – (10-25 Business Days) – Standard Tracking
– Bringer (South America Only) – (30-40 Business days) – Limited Tracking
– SkyPostal (South America Only) – (21-40 Business days) – Great Tracking
RL International Expedited : We will ship your package via the provider with the fastest estimated delivery from the following carriers
– FedEx International Connect Plus (3-7 Business days)
– UPS Worldwide Express (3-7 Business days) – We will NOT ship to Canada using UPS due to increased Customs Brokerage Charges!
– FedEx International Priority (2-4 Business days)
– FedEx International Priority Express (1-2 Business days)
– DHL Worldwide Express (1-3 Business days)
** Aramex International Express is not an “Expedited” method of shipping and can take, in some rare cases, more than 2 weeks to arrive. While the tracking is very good, and some of the best international shipping rates available, you may notice that packages travel quite a bit before reaching their destination country. This is because they leverage commercial passenger flights in order to get packages where they need to be quicker than waiting on more expensive, and slower cargo-only flights. as such, it is completely normal to see a package destined from New Jersey to Canada, to go to the UAE or UK first, to be sorted, processed by Customs, etc… before making it’s way to Canada for final delivery.