Unleash your inner techie

person soldering chip

Rabbit-Labs was built upon the true
“hacker mindset”

Rabbit-Labs is a collective of great minds. Rabbit-Labs is the gathering of people from all walks of life who love to explore tech and share novel ideas and discoveries.

Rabbit-Labs isn’t just a brand, it’s a lifestyle of pushing the boundaries of what is possible and never taking the easy route or cutting corners.

empty highway overlooking mountain under dark skies

Our Core Values

Inclusion – We strive to be a place of learning, and a community free of drama and politics. The culture of Rabbit-Labs’ community is a direct result of how we collaborate and share our perspectives and ideas with an openness for others to do the same. We welcome the unique contributions that you bring to the community in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Integrity – We stand behind our products and will make things right if they go wrong. Additionally, While the saying “the customer is always right” is often thrown around, we believe that even when the customer isn’t right, it is our responsibility to educate, inform, and assist the customer in knowing why, or how to remediate the situation.

Empathy – We too are customers, and users of the same products we sell and support. We keep this in mind when we answer tickets, e-mails, or phone calls. We remind ourselves that our end-users are people too and build products to be as fairly priced, and thoughtful as possible.

Quality – No room to cut corners. We will never sacrifice quality, even If it means sacrificing profit. “Buy It for Life” is a phrase that hits home. While some could argue being “first to market” is the most important thing; We disagree. We want to be sure the product we offer, is the best available, at the fairest price with no sacrifices to quality.

Transparency – Despite what some people may think, we are not robots or AI. We too are human, and we make mistakes, and when we do: we own it. No smoke and mirrors here, no hoops to jump through to get answers – We tell it as it is, and are the first to admit when we are wrong. 

“I wish more business’s cared about there customers like RabbitLabs does. Even after the sale they still provide fantastic customer service!”

BlueIslandDiscount
(Review From Etsy)

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